Dark Light

Frequently Asked Questions

This Agreement was last modified on 18th February 2021

What Payment Methods Are Available?

We Have The Following Payment Methods Through Which You Can Make A Payment:

  • Cash On Delivery (easy and simple at your doorstep)
  • MasterCard
  • Visa
  • American Express
  • Bkash
  • Rocket
  • i-pay etc.

If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections. If you still have problems, this may mean that the item you are trying to buy is sold out. Please get in touch with our Customer Support Team. You can reach our team under [email protected] or live chat / Messenger every day.

How Long Will it Take To Get My Package?

Inside Dhaka We Usually Take 48 Hours To Delivered The Product (Do Home Delivery)
Outside Dhaka It Will Take 48-72 Hours To Deliver ( Send Through Courier Service)

How Do I Track My Order?

We Will Send You Regular Updates About The Status Of Your Order Via Emails. After Your Order Has Left Our Warehouse And Is On Its Way To You, You Can Also Track Its Status By Signing In To Your Account, Under “My Order” On Your Desired Order. You Can Reach Our Team Under [email protected] Or Live Chat / Messenger Every Day.

How Do I Place Order?

Just Choose A Product You Want To Purchase,Click On “Add To Cart” Below The Product Caption. Now Click On The “Checkout” Upside Right On The Corner Of The Homepage, Than Drop Your Details .

How Do I Contact if I Have Any Queries?

We’re Always Here To Assist You, 24 Hours A Day, 7 Days A Week.

You Can Contact Through Our Live Chat Or Facebook, Instagram, Twitter.

Do I Need Account To Place Order?

Having A Pixel-bd Account Helps Us To Make Your Shopping Experience Fast, Secure And Convenient. You Can Create Your Own Pixel-bd Account Or Simply Use Your Facebook Login.